Please make sure you enter the complete and correct shipping address.

We not be held responsible if you do not receive your packages due to an incorrect shipping address.

IF your order was returned to us, you will be charged for a new shipping label to reship your item.

Processing time is currently 2-10 business days.

We do not cancel orders or issue refunds.

All orders are handmade, made to order and final.

After processing time, SHIPPING usually takes 2-5 business days for U.S residents.

Orders are shipped with USPS from Connecticut. Beauty by Olivia is not responsible for lost or stolen packages